Your Data, Our Duty — Privacy at The Lotto Hut

verified_user Our Promise to Safeguard Your Privacy

At The Lotto Hut, we take your personal privacy seriously. As an Australian company, we adhere to the Privacy Act 1988 and align with the guidelines outlined by the Office of the Australian Information Commissioner. Our approach is built around transparency, respect, and control — giving you the confidence to play and explore with peace of mind.

person_outline Personal Information We Handle

We collect only the information that helps us serve you better — this includes your name, email address, mobile number, and location preferences. This data enhances your personalised lottery experience, enables account recovery, and optimises localised promotions based on your preferences.

gavel Why & How Your Data is Processed

Whether it’s verifying your account, supporting your queries, or tailoring exclusive offers, every use of your data has a clear, legal basis. We never sell or share your personal data with third parties without your consent, and we deploy robust encryption across all sensitive areas.

settings_input_component Use of Tracking Technologies

We use first-party and limited third-party cookies to offer better navigation and to deliver content that’s relevant to you. These technologies help us analyse trends, track usage, and improve the overall performance of The Lotto Hut. You can disable cookies anytime through your browser preferences.

notifications_active Communication & Consent

You’re always in control of your communications. From promotional emails to service updates, we ensure every message is opt-in and easy to manage. Update your settings anytime within your profile or contact us to withdraw consent.

rule Data Retention & Security Measures

We store your data only for as long as needed to fulfil the purposes mentioned above, unless required by law to keep it longer. Security protocols such as two-factor authentication, firewall protection, and regular audits help us maintain a secure environment.

help_outline Questions or Concerns?

For any concerns about your data, contact our Privacy Team at [email protected]. As per OAIC guidelines, we aim to respond within 30 days and will notify you of the outcomes promptly.